People living with a stoma often face unique challenges when using public toilets, which can lead to unnecessary stress, even on a simple outing. As the condition is not visible, those with a stoma frequently experience discrimination, such as being questioned or confronted for using accessible toilets. According to our recent survey, 35% of individuals with IBD report experiencing stigma or unfair treatment and 17% have encountered abuse by a member of the public when accessing public toilets.

However, a few simple changes can significantly improve the experience for people living with a stoma.

Essential Improvements:

• Hook on the door – This allows users to hang clothing, handbags, and other items while changing stoma bags, creating more space within the cubicle.
• Shelf space – Providing a dedicated surface for ostomates to organise their belongings, preventing the need to use potentially unsanitary surfaces.
• Mirror – A mirror to help users clearly see their stoma when changing appliances.
• Disposal bin in every cubicle – A discreet bin to enable users to dispose of their stoma bags without drawing attention.

Recommended Improvements:

• Accessible Stoma Friendly signage – Clear signage helps reduce the risk of hostility and ensures ostomates feel entitled to use accessible toilets. Free stickers are available for your use, please email info@crohnscolitis.ie.
• Toilet supplies – Ensure essentials like toilet paper, paper towels, and handwash are consistently well-stocked.

Additional Guidelines:

• Hook on the door – A hook at a suitable height (between 1050mm and 1400mm above the floor) ensures that items do not touch the floor.
• Shelf space –A shelf with a depth of 125mm to 150mm, and a width of 400mm, should be positioned 950mm above the floor.
• Shelf placement – Shelves should be easy to access, and there should be enough room for someone to stand in front of it when using it.

If you would like to receive free stickers to raise awareness, please don't hesitate to contact us.

Download our guidelines

Information adapted from Colostomy UK.