Privacy Policy
Crohn’s & Colitis Ireland Company Limited by Guarantee (“CCI”, "we," "our," or "us") is committed to protecting and respecting ones privacy.
This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with applicable data protection laws, including but not limited to the EU General Data Protection Regulation (‘GDPR’).
By engaging with our services, website, or activities, one is agreeing to the collection and use of their personal data as described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, address, email, phone number, and other contact details.
Medical Information: Information related to your health conditions, particularly Crohn’s disease or ulcerative colitis, where you choose to provide it in the context of our support services.
Financial Information: If you make a donation, purchase merchandise, or engage in other financial transactions with us, we collect payment details.
Communications: Any communications you send to us, including emails, feedback, and survey responses.
Website Usage Information: Information about your use of our website, including IP address, browser type, and the pages you visit.
2. How We Use Your Information
We use one’s personal data for the following purposes:
Support Services: to provide information, resources, and services related to Crohn’s & Colitis, including but not limited to support groups, educational materials, and health information.
Fundraising and Donations: to process ones donations and maintain records of your contribution history.
Event Participation: to register one for events, conferences, or webinars hosted by Crohn’s & Colitis Ireland.
Communication: to communicate with you regarding our activities, campaigns, and services.
Compliance: to comply with legal obligations, resolve disputes and enforce agreements.
Website Functionality: to analyse and improve the performance of our website and ensure it runs smoothly.
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
Consent: Where you have provided your consent, such as subscribing to become a member, our emails or opting to participate in events.
Contractual Necessity: For the performance of a contract or when necessary to take steps at your request prior to entering into a contract.
Legal Obligations: To comply with legal or regulatory requirements.
Legitimate Interests: Where necessary for our legitimate interests, such as improving our services or fundraising efforts, unless those interests are overridden by one’s rights.
4. Sharing of Your Information
We do not sell, rent, or share one’s personal data with third parties for commercial purposes. However, we may disclose your data in the following circumstances:
Service Providers: to trusted third-party service providers who assist us in delivering our services subject to data protection agreements.
Legal Requirements: When we are required to comply with legal obligations, court orders, or to defend our legal rights.
Affiliates: With partners or affiliates when required for joint activities or services, always ensuring they uphold data protection standards.
5. Security of Your Information
We take appropriate security measures to protect your personal data from unauthorised access, disclosure, or loss. This includes encryption, secure servers, and access controls. While we strive to protect your data, no transmission method over the internet or storage method is secure.
6. Data Retention
We retain one’s personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory requirements. Once the data is no longer required, we securely delete or anonymise it, in accordance with GDPR guidelines.
7. Your Data Protection Rights
Under the GDPR, one has the following rights regarding personal data:
Access: Request access to personal information and obtain a copy of it.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request the deletion of personal information where there is no legitimate reason for us to continue processing it.
Restriction: Request that we limit the processing of personal data.
Portability: Request that we provide data to you or a third party in a commonly used, machine-readable format.
Objection: Object to the processing of data for certain purposes, such as marketing.
Withdrawal of Consent: Withdraw your consent to data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at info@crohnscolitis.ie .
8. Cookies
We use cookies and similar technologies to improve your experience on our website. For more details on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy Policies before sharing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Please check back regularly to stay informed of updates.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, please contact us at:
Crohn’s & Colitis Ireland Company Limited by Guarantee
Carmichael House, 4 Brunswick St N, Dublin, D07 RHA8
Phone: 01 531 2983
Email: info@crohnscolitis.ie
This Policy ensures transparency in how Crohn’s & Colitis Ireland Company Limited by Guarantee handles personal data and complies with GDPR and other relevant data protection regulations.